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Family support service
Mencap's family support service provides flexible support to adults and children with a learning disability, and their families and carers, when it is needed.
We know that families need a break from time to time for their own well-being and to be able to carry on supporting and caring.
Our approach is to provide reliability and consistency; we understand that families want the same person to provide this support. We match resourceful and enthusiastic support workers to individuals and their families. They are carefully selected, experienced and skilled through customised training plans.
The service is forward thinking and positively planned to meet the unique needs of individuals and their families. It is not restricted to a particular time or place and is agreed with everyone involved. We provide support staff to sleep over in the family home if needed.
We want our service to be enjoyable and meaningful, giving people with a learning disability the chance to extend their horizons through real opportunities to try new things and to develop new networks and friends, life skills and independence. The support is based both in the community and at home. Activities may be whatever people want to do. In turn, families and carers get some time to pursue their own interests.
I never thought I would sleep well or cease to worry ... but seeing her improve has given me the confidence to spend some time on me. I have total confidence in the support staff.
We support individuals through transition, preparing them for greater independent living. We also support young people with complex needs who may require two-to-one staffing.
Our flexible approach enables the whole family to plan how the support will benefit them. We believe that one size doesn't fit all.
